In Make Yourself Clear: How to Use a Teaching Mindset to Listen, Understand, Explain Everything, and Be Understood (Wiley, 2019) co-authors Reshan Richards and Stephen J. Valentine, a BC graduate, apply lessons learned from teaching to the business world. Through a mix of research, anecdotes, case studies, and theoretical speculation, Richards and Valentine offer companies, both large and small, concrete advice for leveraging the tools, methods, and mindsets used by successful teachers for their salespeople, leaders, service professionals, and trainers. Valentine is an educator and author of Everything but Teaching and co-author of Blending Leadership. Learn more in this interview with Valentine.

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